Partnership & Alliance Manager

The Partnership & Alliance Manager is responsible for executing the organization’s partnership and alliance strategy,

driving value from key technology and business relationships, and ensuring operational excellence in alliance

management.

The Responsibilities & Duties

1.      Partner Onboarding & Setup

•        Oversee the operational onboarding of new partners, coordinating with IT, business units, and partner to set up systems, access, and processes.

•        Establish & deploy KPIs, reporting mechanisms, and performance dashboards for new partnerships.

•        Facilitate initial training, enablement, and integration activities for both internal and partner teams.

2.      Organize & Prioritize Customer Deployment

•        Plan and prioritize the deployment of partner solutions internally and to customers.

•        Track deployment progress, resolve bottlenecks, and escalate issues as needed.

•        Gather feedback from customers and internal teams to improve future deployments.

3.      Product & Service Management

•        Work closely with Product Management team to ensure a smooth integration and lifecycle management of partner products and services within the organization.

•        Ensure partner offerings align with enterprise architecture and business needs.

4.      Co-marketing & Business Development

•        Develop and execute joint go-to-market strategies with partners.

•        Work closely with Product Marketing team to coordinate co-marketing campaigns, events, and promotional activities.

•        Identify and pursue new business development opportunities with existing and potential partners.

5.      Contractual Conditions Monitoring

•        Monitor compliance with contractual terms and conditions for all partnerships.

•        Track key contract milestones, deliverables, and renewal dates.

•        Address any deviations in partnership agreements and ensure all contractual obligations are met by both parties.

6.      Financial & Contractual Conditions Monitoring

•        Monitor the financial performance of all partnerships and alliances, ensuring value realization and ROI.

•        Track and report on partnership-related costs, revenues, and financial KPIs.

Identify and address financial risks or discrepancies in partnership agreements

1. Educational Background

• MBA or master’s degree in technology management or equivalent preferred

• English proficiency level: B2 and above

2. Work Experience

• 5+ years of progressive experience in partnership, alliance, or business relationship management.

• Experience navigating complex matrix organizations and multi-vendor ecosystems

3. Technical Skills

• Advanced MSOffice (MS Teams, Outlook, Word, Excel, PowerPoint) skills.

• Experience developing strategic technology plans and roadmaps, including business capability planning

4. Soft Skills

• Communication: Excellent written and oral communication skills with the ability to influence executive

stakeholders

• Strong negotiation, stakeholder management, and commercial acumen.

• Critical Thinking: Defines and explains different patterns and relationships by systematically looking at facts and

trends

• Excellent organizational skills

• Strong consultative skills at a cross-functional level

• Experienced meeting facilitator, working in a team-oriented, collaborative environment

• Self-motivated and directed, more doers than thinkers

• Open minded