Customer Advisor Ghana

Customer Advisor - Ghana

As a Customer Advisor at Majorel, you will be responsible for providing exceptional customer service to our clients in Ghana. Your main duties will include resolving customer inquiries, providing product information, and ensuring customer satisfaction.

Key Responsibilities:

• Responding to customer inquiries via phone, email, and chat

• Responding to requests for information, inquiries or complaints from customers. Energetic, he must always be smiling, friendly and dynamic.

• Must have good listening skills to understand and resolve the problems posed by their clients within a reasonable time.

  From your first day of integration into our company, you will be given permanent support.

• A paid  Training will be provided to teach you the basics of the trade and equip you with the necessary technical skills for the success of your mission.

If you are a customer-focused individual with excellent communication skills and a passion for helping others, we would love to have you on our team. Join us at Majorel and make a difference in the lives of our customers in Ghana!

Customer Advisor Ghana Role at Majorel

Thank you for your interest in the Customer Advisor Ghana role at Majorel. To ensure that we find the best candidate for this position, please provide the following job requirements:

• Excellent communication skills in English and local languages

• A good level in English

• Written and spoken capacities;

• Proficient active listening and service rendered capabilities;

• Proficient analytic skills

• Team spirit

• Good knowledge on the computer tools;

• High school level or more,

• Energetic, Enthusiastic and dynamism.

• Self-driven with the technical aptitude to problem solving

• Strong communication skills, including fluency in English (read & write), to effectively guide and articulate recommendations to non-technical users, and drive empathy and rapport with customers

• Patient and genuine listeners, who can read between the lines to decipher hidden messages and identify underlying issues

• Detail-oriented and dependable, with an eagerness to learn, willingness to take on new challenges and motivation to do more

• Creative thinkers with troubleshooting intuition, who brings profound questions to discussions and seeks opportunities for improvement

If the above requirements are not met, we may not be able to consider the application at this time. Thank you for your understanding.